5. Suppose you were a salesperson who sold brushes and you had stopped at Mrs.
Zhang’s door. But she said, “I don’t want to buy anything today. I’m terr
ibly busy. I don’t want to be disturbed.” You would
apologize to her and leave.
ask her whether you could come tomorrow.
let her see the products you have.
ask her whether she had used the products of your company， whether she would
like to have a look at the brushes， and send her a sample for free.
6. Suppose you were a line manager of a manufactory. Your subordinate Mr. Wang
had lowered his work efficiency without any reason recently. His work was ver
y important. The doctor of the manufactory did a physical examination for him,
but found no problem. In this case, you would
tell him he would loose his job if he wouldn’t improve his work efficiency.
talk with him and try to find what had troubled him.
praise him occasionally. Perhaps he would feel excited and improve his work e
fficiency consequently.
suggest that he transfer to another position. Maybe he would feel better.
7. In the case of last question, you found that Mr. Wang had low work efficien
cy because he was unhappy with his wife, and jealous of his colleague’s promo
tion. You would
try to explain to him why his colleague got promoted.
tell him that those who had served the company longer got promoted first， an
d by the way suggest that his wife visit him when it is convenient.
advise him to separate from his wife for a while. Perhaps that would make the
situation better.
tell him that you only care about his work and he should deal with his privat
e affairs himself.