问：谈谈你所认识的卓有成就的经理、管理者，或其他处于领导位置的人。
答：我曾碰到过一位非常优秀的教授，在他给我们上新课之前，总会复习上
一课的重点。他细心地观察我们的反应，我们一旦有疑惑，他就会重复所讲的内
容。有时他会问些反馈性的问题“你们还有什么困难吗？”，他从来不作太多的
假设，也不会让我们因为未能迅速掌握一个概念就觉得自己很愚蠢。
请谈谈一个管理者的管理模式和人际技巧。重点在建设性上，那就是他是如
何工作的，而不在于他做什么类型的工作。他是如何能够取得如此骄人的成就并
能得到你的赞许的？
Q:Tell me about an effective manager,supervisor,or other person in
a leading role you ve known.
A:The best professor I ever had always reviewed me most important
points from our last class before he moved on to new material.He also
watched our faces carefully and repeated information whenever he saw a
blank stare.Sometimes he would just ask for feedback by saying,“What are
you having difficulty with?”He never assumed too much or made us feel
dumb for not grasping a concept quickly.
问：你认为哪种类型的管理模式是有成效的？
答：有些人充当教练而不是专家，我总能从他们身上学到有价值的东西。当
别人有问题向我请教时，我会尽力提供帮助，就如和他一块分析推理一样，在帮
助他时我也在学习，但我从来不给对方答案，我想帮他树立独立解决问题的信心
更重要。这个问题与“讲讲你所认识的卓有成效的经理或管理者”很相似，举一
个你个人或众所周知的领导人卓有成效的领导的例子。为什么该领导能有这么大
的成就？谈谈你自己的管理模式和你与同事和领导之间的人际关系，并且谈谈你
如何从你所钦佩的领导人身上学到好的习惯。
Q:What type of management style do you think is effective?
A:I ve always learned well from people who act as coaches rather
than experts.When someone comes to me with a problem,I try to act as if
I'm reasoning through the problem with the person,learning as I go.I never
just give an answer.I want employees to develop confidence in creating
answers for themselves.