个人照片

A Hong Kong hair IOU chain (from November 2005 to January 2008) as: operations director of the Center for
Main tasks:
1, is responsible for internal recruitment, training, colleagues in various departments of the entry, exit procedures, and communication between higher and lower levels, the company rules and regulations drawn up, the monthly attendance of the staff of government departments and salary statistics. Held responsible for assisting the store manager of the Conference of the franchise;
2, responsible for Marketing and Customer Service Department's annual work program, reporting, and assessment summary; Marketing Department is responsible for day-to-day management, as well as assisting the Chief Department of the monthly and quarterly assessment; planning the implementation of promotional activities; co-ordinate project activities collected analysis of assessment information; site management;
3, the establishment of customer service management system and file data management database; through the Customer Service Department of franchisee feedback to make targeted solutions;
4, responsible for product quality and service information to analyze the quality of information on the preparation of monthly feedback form;
5, is responsible for recording, classification and co-ordinating headquarters called the monthly shipment details, the purchase price calculation.
6, responsible for the company to join the chain stores to promote the pre-planning, brand image promotion project implementation, data and analysis of the co-ordination.
7,15 stores hair products called goods, co-ordination, accounting and so on. Branch address to join the consultation, complaints, dealing with all branches of the statements of joining the co-ordination and evaluation of store operations, to assist the Chief Operating Officer of the day-to-day work (the contract changes, day-to-day work, investment negotiation) to deal with day-to-day documents and with the communication between departments.
Success Stories:
1, the Guangzhou-Jun-ho Hair Consultants Ltd, the new site.
2, the 26th Guangzhou International Beauty Salon Cosmetics Import and Export Fair
3, University City - the image of Guangzhou University Design Competition
4, Guangzhou City hairstylist research activities
Second, City Telecom Customer Services Limited (from November 2004 to November 2005) as: Customer Service Officer
Main tasks:
1, is responsible for the customer's home phone, Internet broadband, digital television with the single-contract work;
2, dealing with customer complaints, counseling;
3, as well as the latest competitor developments.

    I professionalism; keep on learning and self-perfection, pay attention to market information on the work of active, enthusiastic and motivated, the pursuit of innovation, learning, practical work, strong adaptability to adapt to fast, efficient, with affinity.

    Personal skills, I am capable of operating the WORK, EXCEL, PHOTHSHOP, CRD, Powerpoint, typing speed 55 words / min, holding posts of computer cards, a professional legal knowledge.