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Your Name


567 Rosewood Lane u Colorado Springs, CO 81207 u (960) 555-1212 u someone@example.com


Objective


Executive assistant position allowing for parlay of demonstrated organization, customer service, communication, and project management skills proven by 12 years of successful, profitable self-employment.


Profile


Motivated, personable business professional with multiple college degrees and a successful 12-year track record of profitable small business ownership. Talent for quickly mastering technology – recently completed Microsoft Office Suite certificate course. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting stringent HMO and insurance guidelines.


Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.


Skills Summary












u     Project Management


u     Report Preparation


u     Written Correspondence


u     General Office Skills



u     Computer Savvy


u     Customer Service


u     Scheduling


u     Marketing & Sales



u     Insurance Billing


u     Accounting/Bookkeeping


u     Front-Office Operations


u     Professional Presentations




Professional Experience


Communication: Reports/Presentations/TECHNOLOGY


u     Prepare complex reports for managed care organizations and insurance companies, ensuring full compliance with agency requirements and tight deadlines.


u     Author professional correspondence to customers and vendors.


u     Design and deliver series of classes for local businesses and associations, providing ergonomic counseling and educating employees on proper lifting techniques to avoid injury.


u     Conduct small-group sessions on meditation/relaxation techniques.


u     Communicate medical concepts to patients using layman’s terms to facilitate understanding.


u     Rapidly learn and master varied computer programs; recently completed Microsoft Office Suite certificate course.


Customer Service/Marketing/Problem Solving


u     Oversee front-office operations and provide impeccable customer service:


u    Built a clientele supported by 60% referral business.


u     Develop and implement strategic marketing plan for business:


u    Launched a thriving private practice, building revenue from $0 to over $72K in first three years with minimal overhead.


u    Create special promotions, write/design print and outdoor advertising, and coordinate all media buying.


u     Won over a highly skeptical medical community as the first chiropractor to target MDs for informative in-service demonstrations, classes, and booths:


u    Presentations resulted in standing-room-only crowds of 50+.


u    Four MDs subsequently became patients, and referred family members as well.


u    Increased client base by one-third resulting from MD referrals.


Professional Experience, continued


ABC MASTERY & Organization


u     Manage all aspects of day-to-day operations as multi-site owner and practitioner of Reynolds’ Chiropractic:


u    Facility rental/maintenance.


u    Patient scheduling for busy office averaging 52 appointments weekly.


u    Finances: accounts payable/receivable, invoicing, insurance billing, budgeting.


u    Supervision of a total of eight medical receptionist interns.


u    Compliance with all healthcare facility, HMO, and insurance requirements.


Employment History


ABC Chiropractic – Colorado Springs, CO; Pueblo, CO; Cheyenne, WY


Owner/Operator, 1993 to Present


ABC Restaurant & café – Minneapolis, MN


Waitress, 1988 to 1991


Education


ABC College of Chiropractic – Minneapolis, MN


Doctor of Chiropractic Degree, 1991


GPA: 3.89/4.0


(Four-year advanced degree requiring 30-34 credit hrs. per quarter.)


Licensed to practice chiropractic in Colorado, Minnesota, Wyoming, and Montana.


ABC County Community College – Great Bend, KS


Associate’s Degree in Pre-chiropractic, 1987


GPA: 4.0/4.0


 


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