hotelclerk
sandylin15/f,tower2,brightchina,building1,beijing.
objective:
tocontributedevelopedcustomerrelationsandadministrativeskillstoachallenginginahotel.
summaryofqualifications:
developedinterpersonalskills,havingdealtwithadiversityofclients,professionalsandstaffmembers.
detail-andgoal-oriented.
functionwellinhigh-stressatmosphere.
knowledgeableonbotheecoandapteccomputerssystems.
careerhistory
1992-presenttheoliverhotel,whitewater,ks
hotelclerk
resolvedguests'needs.controlledreservationinpututilizingeecocomputersystem.handledincomingcalls.maintaineddailyreportsinvolvingreturnguests，corporateaccounts,andsuiterentals.inspectedrooms.
1988-1991waldenhotel,walton,ks
hotelclerk
trainedpersonnel.handledtelephone,internationalfaxandtelexbookings.maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.utilizedapteccomputerforinputtinggroupbookingandlists.
1986-1987waldenhotel,walton,ks
salesassociate
assistedcustomers.maintainedstock.opened/closedshop.trackedbestsellingnovels,andmaderecommendationstocustomers.
1983-1985bethelcollege,northnewton,ks
secretary
responsibleforgeneralclericalduties.resolvedinquiries.assistedinlocatingguestspeakers.
education
bethanycollege,lindsborg,ks
bachelorofscience;sociology,1983
preferences
furnisheduponrequest.
candidate'scustomerrelationsandadministrativeskills,essentialinthehotel/hospitalityfield,areemphasizedthroughouttheresume.
educationisde-emphasizedBECausecandidate'sworkhistoryisstrong.