mERCERINE.,Albany,NY
Plan,coordinate,andexecutehardware,softwareandnetworkinstallation,configuration,maintenance,troubleshootingandrepairoperationsforservicecontractclients....mERCERINE.,Albany,NY
Plan,coordinate,andexecutehardware,softwareandnetworkinstallation,configuration,maintenance,troubleshootingandrepairoperationsforservicecontractclients.SpecializeinmaintainingIBMandMacPCs,andperipheralswithemphasisonnetworkingenvironments.
Developandimplementserviceschedules,systemsandprocedurestoassuredeliveryofquality,cost-efficienttechnicalservices.
Quicklydiagnosecausesofsystemsfailuresandmalfunctionstoensurehighestoperatingefficiencies,reliability,andqualityperformancestandards.
Respondimmediatelytoemergencysituationswithsensitivitytodeadlinesandcustomerneeds.
AssistnetworkengieerswothinstallationandtrobleshootingofAppleshareandNovellsystems. Analyzeclientequipmentandoperationstodetermineservicingandsupplyneeds.
Monitorandmaintaincost-effectiveinventoriesofsupplies,toolsandmaterials. Investigate,test,andimplementimprovementstoexistingprocedures.
Consistentlymanagetimeandmultipletaskstomeetdeadline,establishedobjectives,andqualityperformancestandards.
Fosterclearcommunicationsandmaintainexcellentstaffandclientworkingrelations. 1982-1988Managerofinformationsystems KRITELASSOCIATES,INC.,Schnectady,NY
DirectedandsupervisedallMIS,relatedactivitiesforafinancialservicesfirmsupplyingcritical,timelyinformationtocorporateclientbase.AdminsteredDISTON'S2Novell2Xnetworks,maintainingpeakoperatingefficienclenandprovidingusertrainingforallhardwareandsoftwareapplications.Controlledbudgetcostsforpurchasingandoperations.
LICENSESANDCERTIFICATIONS
CANDIDATEFORCERTIFIEDNETWAREENGINEER/C.N.E.*CERTIFICATIONINMACINTOSHCPU.PRINTER,ANDPOWERBOOKREPAIR*CERTIFIEDINOKIDATA