CUSTOMER SERVICE REPRESENTATIVE(Sales)
Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
SUMMARY OF QUALIFICATIONS
Demonstrated ability in the provision of sales support services.Includes
establishment of the client base,extensive customer
servicing,telemarketing,cold calling and sales territory development.
Consistently met/exceeded sales goals and instituted sales programs;sales
increased from $8 to $25 million.
Thorough knowledge of management production;assure timely and accurate
presentation of goods;adept at coordinating delivery
processes,organization of delivery schedules and monitoring delivery
personnel.
Extensive experience in facilitating operational procedures,Respond to
customer complaints;resolve problem elements;interact with credit
department to ascertain customer account status.Handle sourcing of
vendors,contract negotiation,purchasing,correspondence,account adjustments
and inventory control.
Exceptional communication/interpersonal and organizational skills.
EXPERIENCE
1989-Present OXBRIDGE,INC.
Interface with merchandising personnel,at all levels,and provide technical
information on company products and services.
Interact with customers,providing advice in the selection of
products.Monitor production to ensure realization of customer
specifications.