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       Chinese Name:XXX


  Sex:


  Address:


  Telephone:


  Email:


  HOTEL CLERK


  OBJECTIVE:


  To contribute developed customer relations and administrative skills to a challenging in a hotel.


  SUMMARY OF QUALIFICATIONS:


  Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.


  Detail-and goal-oriented.


  Function well in high-stress atmosphere.


  Knowledgeable on both EECO and APTEC computers systems.


  CAREER HISTORY


  1992-Present THE OLIVER HOTEL,Whitewater,KS


  Hotel Clerk


  Resolved guests needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests,corporate accounts,and suite rentals.Inspected rooms.


  2008-1991 WALDEN HOTEL,Walton,KS


  Hotel Clerk


  Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.


  2006-2007 WALDEN HOTEL,Walton,KS


  Sales Associate


  Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.


  2003-2005 BETHEL COLLEGE,North Newton,KS


  Secretary


  Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.


  EDUCATION


  BETHANY COLLEGE,Lindsborg,KS


  Bachelor of Science;Sociology,2003


  PREFERENCES


  Furnished upon request.


  Candidates customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.


  Education is de-emphasized because candidates work history is strong.

 


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